Jenny, who holds a master's degree from the University of Melbourne, is a registered immigration agent with the Immigration Department. She is also certified at NAATI Level 3 for translation and has a postgraduate degree in Immigration Law from Victoria University. Proficient in both English and Mandarin, Jenny scored 7.5 on her IELTS test. She is well-versed in studying in Australia, school transfers, visa applications, and various appeals. Her main responsibilities at New Start include handling a wide range of immigration applications, providing consultation for skilled migration, sponsorship-based immigration, spouse migration, and more.